VINAST

Boost online sales with our Intelligent Chatbot Service

Free 14-day trial No credit card required

Smart product picks for every shopper

Turn browsers into buyers with AI that understands your catalog, stock and customer intent

0k+online stores

24/7 customer care for your shoppers

Answer order, shipping and return questions instantly with AI-powered support

24/7

Sell and support shoppers
on every channel

SlackSlack
MessengerMessenger
SkypeSkype
TelegramTelegram
DiscordDiscord
features

The unique selling points & advantages of our service

Everything your online store needs to sell more

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AI product search

Help shoppers find the right products instantly with natural-language search across your catalog

Personalized offers

Suggest relevant products based on browsing history, cart contents and purchase behaviour

Order tracking

Let customers check order status, shipping updates and delivery times right in the chat

Cart recovery

Win back shoppers who abandon their carts with timely, personalized reminders and vouchers

Returns & refunds

Automate return requests and refund updates to cut your support workload in half

Multilingual selling

Serve customers in Vietnamese, English and more to sell across borders with ease

Store integrations

Connect with Shopify, WooCommerce, Haravan and Sapo in just a few clicks

Sales analytics

Track conversations, conversions and revenue generated by your AI shopping assistant

features

Awesome things in working with VINAST

VINAST is an AI shopping assistant built for Vietnamese online stores and marketplaces.

It chats with customers 24/7, answers product questions and guides them from first visit to checkout.

Understands shopper intent

Recognizes what customers want to buy, even with typos, slang or mixed Vietnamese and English.

Sales & inventory dashboards

See top questions, best-selling products and out-of-stock requests in one real-time dashboard.

Automated order support

Confirms orders, updates delivery status and handles returns without any manual work.

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what we do

Embrace the power of artificial intelligence today

Give every shopper a personal sales assistant that never sleeps.

VINAST learns your product catalog, prices and policies, then answers customers in natural language across your website, Facebook Messenger and Zalo, so you close more orders with fewer support tickets.

Connect your store in minutes and watch conversion rates grow as the AI recommends, upsells and recovers abandoned carts automatically.

  • Product Q&A
  • Upsell & cross-sell
  • Order tracking
  • Cart recovery
  • Live chat handoff
  • Omnichannel inbox
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Intelligent
Conversations

Chat naturally with shoppers and answer every product question in seconds

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Smart
Recommendations

Suggest the right products and bundles to raise your average order value

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Seamless
Checkout

Guide customers from cart to payment without ever leaving the chat window

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pricing

Only pay for what you use.

Start free and upgrade as your store grows. No setup fees, no hidden costs.

Every plan includes the AI shopping assistant and works with your favourite sales channels.

  • Shopify & WooCommerce
  • Haravan & Sapo
  • Facebook & Zalo

Basic

Great for new online shops

  • 1 Store
  • 1,000 chats / month
  • Product catalog sync
  • Email support

Premium

14 days free period

  • 3 Stores
  • Unlimited chats
  • Cart recovery & analytics
  • Priority support

Seller stories: hear what store owners love about our AI assistant!

manojchouh
Our fashion shop now answers customers at 2am. Orders from Messenger went up 35% in the first month.
elkab 3
Setup took one afternoon. The bot already knew our catalog and return policy before we went live.
tolunayc
Cart recovery messages alone paid for the subscription. Highly recommended for small sellers.
sinilian
We sell cosmetics on Shopee, our website and Zalo. VINAST keeps every conversation in one inbox and replies in perfect Vietnamese, so our small team finally keeps up with peak seasons.
kerim80
Product recommendations are spot on. Our average order value grew noticeably after two weeks.
powert
Customers love tracking their orders in chat instead of calling the hotline every day.
hikevin2000
The support team helped us connect Haravan in minutes. Fast, friendly and very professional!
metintahayilma
We tried several chatbots before. VINAST is the first one that truly understands our products and our customers. Response time dropped from hours to seconds and complaints went down.
khoavo
Returns used to take hours of back-and-forth. Now the bot handles most of them on its own.
manojchouh
The analytics dashboard shows exactly which products customers ask about. Great for planning stock.
emil_b
Easy to use, even for our non-technical staff. The bot hands over to a human smoothly whenever a customer needs extra help.
startelectric2022
Selling to customers abroad is easy now. The assistant switches between Vietnamese and English automatically.
faq

Everything you need to know about

VINAST is an AI shopping assistant that answers product questions, recommends items, tracks orders and recovers abandoned carts 24/7. It learns your catalog and policies, so customers get accurate answers instantly and you close more sales with less manual work.

VINAST connects with Shopify, WooCommerce, Haravan and Sapo, and chats with customers on your website, Facebook Messenger and Zalo. All conversations are collected in one omnichannel inbox.

Yes. Customers can check order status, delivery times and return eligibility right in the chat. The assistant creates return requests automatically and hands over to your team whenever a human is needed.

Most stores go live in under an hour: connect your store, let VINAST sync your products, review the suggested answers and publish the chat widget. You can start with a free 14-day trial, no credit card required.

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blog

Exploring the world of artificial intelligence with VINAST blogging

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